Privacy Policy of Teachable

This Privacy Policy governs the manner in which the School collects, uses, maintains and discloses information collected from users (each, a “Student”) of the School. This Privacy Policy applies to the School and all Courses offered by the School.

Personal identification information

We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enroll in the School or a Course within the School, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our School. Students may visit the School anonymously. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities.

How we use collected information

The School may collect and use Students’ personal identification information for the following purposes:

• To improve customer service
  Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience
  We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School.
• To send periodic emails
  We may use Student email addresses to send Students information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.

Sharing your personal information

We do not sell, trade, or rent Student personal identification information to others.

Third party websites

Student may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Student, is subject to that website's own terms and policies.

Changes to this Privacy Policy

The School has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your acceptance of these terms

By enrolling in the School, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in the School. Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Privacy Policy Effective Aug 9 2022

Re: https://my-career-passion-project.teachable.com/

This document outlines our policies and procedures on the collection, use, disclosure and protection of Your information when “You” use the service (i.e., access, read or interact with this website, sign up for any electronic communications and/or purchase the online course). This document will inform you of your privacy rights and how you are protected by the law.

We use Your Personal Information to provide and improve our services. By using the Service, “You” agree to the collection and use of information in accordance with this Privacy Policy.

Introduction

We follow the guidelines of the Personal Information Protection Act (PIPA) (effective 2004). These guidelines direct how we collect, use, disclose, and protect your personal information. Although PIPEDA reflects the federal guidelines for Canada, when it is similar to provincial guidelines, those provincial guidelines are adhered to.

A general guideline of PIPA is that the company hosting the website will always strive to conduct their actions and resolve issues of concern by doing “what a reasonable person would consider appropriate in the circumstances.” (Section 2 of PIPA).

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for “You” to access our Service or parts of our Service.

Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Diamond Career Counselling and Psychological Services (Dcc & Psychological Services), #201, 9807-34th Ave NW, Edmonton, AB, T6E 5X9.

For the purpose of the GDPR, the Company is the Data Controller.

Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Canada

Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

Facebook Fan Page is a public profile named Diamond Career Counselling and Psychological Services specifically created by the Company on the Facebook social network, accessible from https://facebook.com/CareerCounsellingEdmonton

Personal Information is any information that relates to an identified or identifiable individual.

For the purposes of GDPR, Personal Information means any information relating to “You” such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

For the purposes of the CCPA, Personal Information means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.

Service refers to the accessing, reading, and interacting with the website or purchasing the online course.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to My Career Passion Project, accessible from https://my-career-passion-project.teachable.com/p/intro-to-career-planning-and-development and https://my-career-passion-project.teachable.com/

“You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), “You” can be referred to as the Data Subject or as the User as “You” are the individual using the Service.

Types of Data Collected

Personal Data

While using Our Service, We may ask “You” to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Your email address
• First name and last name
• May include your date of birth
• May include your phone number(s)
• Address (including your state, province, ZIP/Postal code, city and country)
• Payment related information such as your credit card
• Information “You” provide to us in the event of a complaint that requires our investigation.
• Usage Data

Purpose of Collecting Your Data

Generally speaking, under PIPA, we only collect information that is needed for the following purposes:

• To verify your identity
• To learn more about your preferences
• To help you open and manage your account (i.e., enroll in the school)
• To provide customer service
• To help rectify financial and payment questions
• To meet regulatory and legal requirements
• To attend to any questions, concerns or complaints that you might have

How We Collect Your Data

• In writing (i.e., via email or mail)
• Through various electronic communication (i.e., through the Teachable Platform, newsletters, and more)
• In limited circumstances, via telephone appointment.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that “You” visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This usage data however, will not reveal your personal identity because it is not specifically linked to your personal information or data.

When “You” access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device “You” use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser “You” use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever “You” visit our Service or when “You” access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company may allow “You” to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook
• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. “You” can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if “You” do not accept Cookies, “You” may not be able to use some parts of our Service. Unless “You” have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how “You” can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at
• https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Information “You” provide can give “You” access to different functionalities of the Service that are available to “You” as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services “You” have purchased or of any other contract with Us through the Service.
• To contact You: To contact “You” by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide “You” with news, special offers and general information about other goods, services and events which we offer that are similar to those that “You” have already purchased or enquired about unless “You” have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Informationheld by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to “You” to help support and maintain Our Service, to advertise on third party websites to “You” after “You” visited our Service, for payment processing, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer “You” certain products, services or promotions.
• With other users: when “You” share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If “You” interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with “You” and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect against legal liability
• Measure and analyze traffic and browsing activity on Our Service
• Show advertisements for our products and/or services to “You” on third-party websites or apps
• Measure and analyze the performance of Our advertising campaigns
• The NAI's opt-out platform: http://www.networkadvertising.org/choices/
• The EDAA's opt-out platform http://www.youronlinechoices.com/
• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
• Consent: “You” have given Your consent for processing Personal Information for one or more specific purposes.
• Performance of a contract: Provision of Personal Information is necessary for the performance of an agreement with “You” and/or for any pre-contractual obligations thereof.
• Legal obligations: Processing Personal Information is necessary for compliance with a legal obligation to which the Company is subject.
• Vital interests: Processing Personal Information is necessary in order to protect Your vital interests or of another natural person.
• Public interests: Processing Personal Information is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
• Legitimate interests: Processing Personal Information is necessary for the purposes of the legitimate interests pursued by the Company.
• Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, “You” can access, update or request deletion of Your Personal Information directly within Your account settings section. If “You” are unable to perform these actions yourself, please contact Us to assist You. This also enables “You” to receive a copy of the Personal Information We hold about You.
• Request correction of the Personal Information that We hold about You. “You” have the right to have any incomplete or inaccurate information We hold about “You” corrected.
• Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes “You” want to object to our processing of Your Personal Information on this ground. “You” also have the right to object where We are processing Your Personal Information for direct marketing purposes.
• Request erasure of Your Personal Data. “You” have the right to ask Us to delete or remove Personal Information when there is no good reason for Us to continue processing it.
• Request the transfer of Your Personal Data. We will provide to You, or to a third-party “You” have chosen, Your Personal Information in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which “You” initially provided consent for Us to use or where We used the information to perform a contract with You.
• Withdraw Your consent. “You” have the right to withdraw Your consent on using your Personal Data. If “You” withdraw Your consent, We may not be able to provide “You” with access to certain specific functionalities of the Service.
• Publicly available information from government records
• Deidentified or aggregated consumer information
• Information excluded from the CCPA's scope, such as:
• Directly from You. For example, from the forms “You” complete on our Service, preferences “You” express or provide through our Service, or from Your purchases on our Service.
• Indirectly from You. For example, from observing Your activity on our Service.
• Automatically from You. For example, through cookies We or our Service Providers set on Your Device as “You” navigate through our Service.
• From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to provide advertising on our Service, third-party vendors to deliver targeted advertising to You, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.
• To operate our Service and provide “You” with our Service.
• To provide “You” with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
• To fulfill or meet the reason “You” provided the information. For example, if “You” share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If “You” provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
• As described to “You” when collecting Your personal information or as otherwise set forth in the CCPA.
• For internal administrative and auditing purposes.
• To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.
• Category A: Identifiers
• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
• Category D: Commercial information
• Category F: Internet or other similar network activity
• Category A: Identifiers
• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
• Category D: Commercial information
• Category F: Internet or other similar network activity
• Service Providers
• Payment processors
• Our affiliates
• Our business partners
• Third party vendors to whom “You” or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You
• The right to notice. “You” have the right to be notified which categories of Personal Informationare being collected and the purposes for which the Personal Informationis being used.
• The right to request. Under CCPA, “You” have the right to request that We disclose information to “You” about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:
• The right to say no to the sale of Personal Information(opt-out). “You” have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us.
• The right to delete Personal Data. “You” have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
• The right not to be discriminated against. “You” have the right not to be discriminated against for exercising any of Your consumer's rights, including by:
• By email: [email protected]
• Provide sufficient information that allows Us to reasonably verify “You” are the person about whom We collected personal information or an authorized representative
• Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it
• Verify Your identity or authority to make the request
• And confirm that the personal information relates to You
• The NAI's opt-out platform: http://www.networkadvertising.org/choices/
• The EDAA's opt-out platform http://www.youronlinechoices.com/
• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
• "Limit Ad Tracking" on iOS devices
• By email: [email protected]

If “You” decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal Information that is already associated with Your Third-Party Social Media Service's account, such as your name, email address, activities or your contact list associated with that account.

“You” may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If “You” choose to provide such information and Personal Data, during registration or otherwise, “You” are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when “You” go offline, while Session Cookies are deleted as soon as “You” close Your web browser. Learn more about cookies on the Privacy Policies website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide “You” with services available through the Website and to enable “You” to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that “You” have asked for cannot be provided, and We only use these Cookies to provide “You” with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices “You” make when “You” use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide “You” with a more personal experience and to avoid “You” having to re-enter your preferences every time “You” use the Website.

Tracking and Performance Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify “You” as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device “You” use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

Targeting and Advertising Cookies

Type: Persistent Cookies

Administered by: Third-Parties

Purpose: These Cookies track your browsing habits to enable Us to show advertising which is more likely to be of interest to You. These Cookies use information about your browsing history to group “You” with other users who have similar interests. Based on that information, and with Our permission, third party advertisers can place Cookies to enable them to show adverts which We think will be relevant to your interests while “You” are on third party websites.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Information for the following purposes:

We may share Your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes or financial questions, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Using and Disclosure of Your Personal Information or Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Information may be transferred. We will provide notice via email before Your Personal Information is transferred and becomes subject to a different Privacy Policy. When there are payment related questions or concerns we may need to release your credit card information and/or financial institution to our financial institution in order to solve the issue. We will release only that information that is reasonably required to address the issue that either one of us identifies.

Legal Requirements

Under certain circumstances, the Company may be required to disclose Your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may disclose Your Personal Information in the good faith belief that such action is necessary to:

• When the collection, use or disclosure of personal information is permitted or required by law;
• Protect and defend the rights or property of the Company
• In any emergency that threatens the personal safety or personal security of Users of the Service, or the public.
• In situations, where a child or dependent adult is being abused, or is at-risk of being abused, all Canadian citizens are required to report this to the appropriate authorities.
• When the personal information is available from a public source (e.g., a telephone directory);
• When we require legal advice from a lawyer;
• For the purposes of collecting a debt;
• To protect ourselves from fraud;
• For purposes of addressing payment related concerns, i.e., such as refunds, this may require us to speak to our financial institution and release your personal information including possible financial information (e.g., your credit card and financial institution) to identify and rectify issues
• To investigate an anticipated breach of an agreement or a contravention of law

Securing Personal Information / Data

We are committed to ensuring the security of your personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. Please note that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

The following security measures will be followed to ensure that your personal information is appropriately protected:

• Any personal information is secured through the use of locked filing cabinets; appropriate user IDs, secure passphrases, device encryption, anti-virus software, anti-tracking software, firewalls; restricting all staff and employee access to personal information as appropriate (i.e., only those that need to know will have access; contractually requiring any service providers to provide comparable security measures.
• We will use appropriate security measures when destroying your personal information such as secure electronic and physically shredding of documents.
• We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security.

Use of Email as a Communication Method

• Our primary method of communication with you is via email.
• Please note that email is not secure and You agree to send emails at your own risk. You should never receive unsolicited emails, calls or text messages in which we ask for your passwords, banking information, a credit card number or any highly sensitive piece of information.
• We do not send or respond to text messages of our customers for any reason.
• Please do not send confidential or highly sensitive information in an email.

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Teachable School

Teachable may collect personal identification information from students in a variety of ways, including, but not limited to, when Students enroll in the School or a Course within the School, subscribe to a newsletter, and in connection with other activities, services, features, or resources made available by the School. You can refuse to supply personal identification information but doing so may prevent you from engaging in certain School related activities.

Teachable School may collect and use Students’ personal identification information for the following purposes: 1) To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently. 2) To personalize user experience. We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School. 3) To send periodic emails. We may use Student email addresses to send Students’ information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests. Teachable School will not sell, trade, or rent Student personal identification information to others.

Student may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Student, is subject to that website's own terms and policies.

Teachable School has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. You can read more about Teachable’s Privacy Policy here: https://teachable.com/privacy-policy/

By enrolling in the Teachable School (i.e., My Career Passion Project), you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not enroll in the School. Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

“You” can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Advertising

We may use Service Providers to show advertisements to “You” to help support and maintain Our Service.

Google AdSense & DoubleClick Cookie

Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.

“You” may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

Email Marketing

We may use Your Personal Informationto contact “You” with newsletters, marketing or promotional materials and other information that may be of interest to You. “You” may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Mailchimp

Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC.

For more information on the privacy practices of Mailchimp, please visit their Privacy policy: https://mailchimp.com/legal/privacy/

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Stripe

Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Behavioral Remarketing

The Company uses remarketing services to advertise to “You” after “You” accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how “You” use our Service so that We can improve our Service to reflect Your interests and serve “You” advertisements that are likely to be of more interest to You.

These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:

Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit “You” to block such technologies. “You” can use the following third-party tools to decline the collection and use of information for the purpose of serving “You” interest-based advertising:

“You” may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information.

We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver “You” ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below.

The third-party vendors We use are:

Google Ads (AdWords)

Google Ads (AdWords) remarketing service is provided by Google Inc.

“You” can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Facebook

Facebook remarketing service is provided by Facebook Inc.

“You” can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/516147308587266

To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. “You” can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Service.

Invisible reCAPTCHA

We use an invisible captcha service named reCAPTCHA. reCAPTCHA is operated by Google. The reCAPTCHA service may collect information from “You” and from Your Device for security purposes. The information gathered by reCAPTCHA is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

Google Places

Google Places is a service that returns information about places using HTTP requests. It is operated by Google. Google Places service may collect information from “You” and from Your Device for security purposes. The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

Legal Basis for Processing Personal Information under GDPR

We may process Personal Information under the following conditions:

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Information and to guarantee “You” can exercise Your rights.

“You” have the right under this Privacy Policy, and by law if “You” are within the EU, to:

Exercising of Your GDPR Data Protection Rights

“You” may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask “You” to verify Your identity before responding to such requests. If “You” make a request, We will try our best to respond to “You” as soon as possible.

“You” have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if “You” are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Data Controller for the Facebook Fan Page

The Company is the Data Controller of Your Personal Information collected while using the Service. As operator of the Facebook Fan Page https://facebook.com/CareerCounsellingEdmonton, the Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal Information or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/privacy/explanation

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if “You” provided such personal information directly to Us.

Category A: Identifiers.

Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

Collected: Yes.

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Examples: A name, signature, address, telephone number, credit card number, or any other financial information. Some personal information included in this category may overlap with other categories.

Collected: Yes.

Category C: Protected classification characteristics under California or federal law.

Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

Collected: No.

Category D: Commercial information.

Examples: Records and history of products or services purchased or considered.

Collected: Yes.

Category E: Biometric information.

Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

Collected: No.

Category F: Internet or other similar network activity.

Examples: Interaction with our Service or advertisement.

Collected: Yes.

Category G: Geolocation data.

Examples: Approximate physical location.

Collected: No.

Category H: Sensory data.

Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

Collected: No.

Category I: Professional or employment-related information.

Examples: Current or past job history or performance evaluations.

Collected: No.

Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

Collected: No.

Category K: Inferences drawn from other personal information.

Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Collected: No.

Under CCPA, personal information does not include:

• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
• Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994
• The categories of personal information We collected about You
• The categories of sources for the personal information We collected about You
• Our business or commercial purpose for collecting or selling that personal information
• The categories of third parties with whom We share that personal information
• The specific pieces of personal information We collected about You
• If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
• Complete the transaction for which We collected the personal information, provide a good or service that “You” requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
• Debug products to identify and repair errors that impair existing intended functionality.
• Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if “You” previously provided informed consent.
• Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
• Comply with a legal obligation.
• Make other internal and lawful uses of that information that are compatible with the context in which “You” provided it.
• Denying goods or services to You
• Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
• Providing a different level or quality of goods or services to You
• Suggesting that “You” will receive a different price or rate for goods or services or a different level or quality of goods or services

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Sale of Personal Information

As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:

Share of Personal Information

We may share Your personal information identified in the above categories with the following categories of third parties:

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, “You” (or Your authorized representative) may submit a request to Us by contacting Us.

If “You” have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If “You” are a resident of California, “You” have the following rights:

• The categories of personal information categories sold
• The categories of personal information categories disclosed

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if “You” are a California resident, “You” can contact Us:

Only You, or a person registered with the California Secretary of State that “You” authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

We cannot respond to Your request or provide “You” with the required information if we cannot:

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow “You” to transmit the information from one entity to another entity without hindrance.

Do Not Sell My Personal Information

Please note that we never sell your personal information.

The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If “You” wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, “You” may do so by following the instructions below.

Please note that any opt out is specific to the browser “You” use. “You” may need to opt out on every browser that “You” use.

Website

“You” can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

The opt out will place a cookie on Your computer that is unique to the browser “You” use to opt out. If “You” change browsers or delete the cookies saved by your browser, “You” will need to opt out again.

Mobile Devices

Your mobile device may give “You” the ability to opt out of the use of information about the apps “You” use in order to serve “You” ads that are targeted to Your interests:

“You” can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of Your browsing activities. If “You” are visiting such websites, “You” can set Your preferences in Your web browser to inform websites that “You” do not want to be tracked. “You” can enable or disable DNT by visiting the preferences or settings page of Your web browser. You can also purchase anti-tracking software.

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If “You” are a parent or guardian and “You” are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Information from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Information with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if “You” are a California resident, “You” can contact Us using the contact information provided below.

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if “You” are a California resident, “You” can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Our Service may contain links to other websites that are not operated by Us. If “You” click on a third party link, “You” will be directed to that third party's site. We strongly advise “You” to review the Privacy Policy of every site “You” visit. Always ensure links are secure (look for https – note the “s”.) We recommend that you have use anti-virus software to help protect you online.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update Our Privacy Policy from time to time. We will notify “You” of any changes by posting the new Privacy Policy on this page.

We may let “You” know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

“You” are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If “You” have any questions about this Privacy Policy, “You” can contact us: Allison Foskett at: [email protected]